Please find below the features for Asterix Module:
General Features
Connector configuration for Asterisk PBX server details
Ability to enable selected modules to be integrated with Asterisk
Ability to map module phone fields on enabled modules for Asterisk Integration
Separate module for mapping PBX data (extension number, login details and notification) for each SugarCRM User
Call recording for outbound and inbound calls
Call recording stored in SugarCRM server or on NAS server and displayed on call detail, call history views, and pick a time to keep the recordings for specific time after that it will delete the record with related file as well..
Schedule automated calls using IVR with choosen scripts per account groups
Outbound Calls
Automatic phone call icon on call phone fields configured for asterisk integration
Click on any phone number icon in SugarCRM and your call will be established on Asterisk. It will redirect you to call details of current call
Log of the call will be maintained in SugarCRM
New task, meeting can be scheduled from call details screen
Start/Stop Call recording from call screen
Inbound Calls
On receiving inbound call, a pop up window will come giving caller details - name, photo, company - and related module activities (Account/Contact/Lead) account
Ability to configure inbound call notification on per user basis.
Log call description from call popup screen
Quick Create meeting, task from call pop screen
Multiple calls handling*